Privacy policy

Who we are

Lola's Gelato Ltd, trading as Lola's Gelato is the data controller for this website. You can reach us at hello@lolasgelato.test, or by post at 4 Gardner Street, Brighton BN1 1UP.

What we collect

Contact details and the content of your message when you phone, email, or otherwise get in touch with us.

Why we use it

We use your contact details to respond to your enquiry and to provide the service you ask for. The lawful basis is our legitimate interest in responding to people who contact us, or taking steps to enter a contract with you.

How long we keep it

We keep enquiries for as long as needed to deal with them, and routine business records for as long as tax and company law require. We do not keep personal information longer than we need it.

Who we share it with

We do not sell personal information. We share it only with service providers who help us run the business (such as our website host and email provider), who may only use it on our instructions.

Your rights

You can ask for a copy of your personal information, ask us to correct or delete it, object to or restrict how we use it, and ask for it in a portable format. To exercise any of these rights, contact us at the address above.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.